[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maintain a high level of customer satisfaction by actively listening and empathizing with customers; Handle and resolve customer complaints and escalate to appropriate departments when necessary; Utilize various software and systems to efficiently assist customers with their needs; Complete necessary documentation and follow up on customer interactions; Continuously strive to meet and exceed performance metrics and goals...Hiring Immediately >>