Job Description

General Manager

Are you a dynamic leader with a passion for the automotive industry? Join a thriving dealership in the heart of Waverly, Iowa! We're looking for an experienced General Manager ready to lead our team, grow our business, and become part of the local community.

Purpose of the Position:

The General Manager assumes responsibility and is accountable for customer retention and the profitability of each department in the dealership on behalf of the dealer. The General Manager will accomplish all objectives through planning, motivating, and coordinating the activities of all departments. The General Manager's primary responsibility is to develop efficient managers and work through them to accomplish the goals and objectives of the organization.

Key Roles & Responsibilities:

• Integrator
• Leadership + Management = Accountability
• Guide and defend culture and values daily - beats the drum
• Accountable for the overall Dealership P & L
• Responsible for executing the strategic business plan
• Final voice in conflict resolution for all key stakeholders - Exceptional Customer, Team Member and Vendor Partner Experience

Essential Job Functions:

• Hires, trains, develops and motivates all dealership department managers
• Directs and monitors all dealership management and supervisory personnel functions and completes formal performance evaluations of all department managers at regularly scheduled intervals
• Plans dealership operations for the coming year and submits to the dealer for approval
• Meets with the controller/office manager monthly to review departmental forecasts for consistency with the annual forecast
• Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance
• Monitors the daily operating control (DOC), recommending improved courses of action when & where necessary
• Ensures that the monthly financial statement is complete, accurate and submitted to the factory in a timely fashion
• Develops and maintains a good working relationship with lending institutions and manufacturer personnel
• Oversee all dealership personnel functions, to include: interviewing, hiring, measuring and evaluating performance, recognizing accomplishments, and termination
• Communicates management policies and procedures to all employees and ensures that they are understood and followed
• Provides enthusiastic leadership to help shape employees' attitudes and build morale
• Holds regularly scheduled leadership team meetings to ensure that every department is operating efficiently and profitably
• Ensure that department managers are training and supervising employees for optimum effectiveness
• Formulate policies and establish procedures for all training programs and monitor their effectiveness
• Reviews and approves compensation plans for all employees
• Coordinates with the business office to ensure that records and analyses are maintained accurately
• Assists in developing and implementing merchandising strategies and assists in creating effective, cost-efficient marketing programs
• Establish and maintain harmony and teamwork among departments
• Resolves any customer complaints that department managers are unable to rectify
• Other responsibilities as assigned

Qualifications:

• High school diploma or the equivalent.
• Ability to read and comprehend instructions and information.
• At least two years in a dealership sales capacity.
• At least two years in a supervisory position.
• Professional personal appearance.
• Excellent communication skills in person, on the telephone, and in writing.
• Will be trained on all dealership computer systems.

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