Job Description

divh2Table Games Floor Supervisor/h2pThe Table Games Floor Supervisor plays a key role in supporting the Table Games Department by overseeing daily operations, guiding dealers, ensuring guest satisfaction, and maintaining compliance with gaming regulations. This position is responsible for delivering an exceptional gaming experience while ensuring accuracy, integrity, and professionalism on the casino floor./ph3Essential Job Functions/h3ullipMonitor and document guest play including wager amounts, play duration, buy-ins, and wins/losses./p/lilipMaintain proper table inventories and perform fills and credits as needed./p/lilipIssue and inspect playing cards and dice at the start of each shift./p/lilipSupport personnel functions including training, development, coaching, evaluations, and corrective action./p/lilipSupervise and instruct dealers in proper game procedures, accuracy, and service standards./p/lilipAssist with staff scheduling and coordination of ongoing training needs./p/lilipResolve guest service issues promptly and professionally./p/lilipEnsure compliance with all gaming regulations, company policies, and departmental procedures./p/lilipMaintain confidentiality of company, team member, and guest information./p/lilipFollow and enforce all required safety standards./p/lilipPerform additional duties as assigned and adapt to scheduling needs based on business demand./p/li/ulh3Qualifications/h3ullipMust be 21 years of age or older./p/lilipHigh school diploma, GED, or equivalent experience required./p/lilipMinimum of 3 years of Table Games experience, including experience as a Dealer or in supervisory roles (Floor Supervisor, Pit Supervisor, Shift Manager Trainee, etc.)./p/lilipStrong organizational skills with exceptional attention to detail./p/lilipEffective analytical, problem-solving, and decision-making skills./p/lilipProficiency with Microsoft Office and player tracking systems./p/lilipStrong knowledge of table games rules, procedures, and internal controls./p/lilipDemonstrated commitment to guest service excellence and ethical conduct./p/lilipAbility to communicate clearly, respectfully, and professionally./p/lilipMust be able to secure and maintain a Nebraska Gaming License and possess a valid Drivers License./p/li/ulh3Core Competencies/h3ulliGuest Focus/liliInitiative/liliTeamwork Collaboration/liliStrong Communication/liliEthical Conduct/liliProblem Solving Analysis/liliFlexibility/liliComposure Under Pressure/li/ulh3Benefits/h3ulliFederal Employees Medical Coverage/liliFull Insurance Package Options/lili401(k) with Day 1 Vesting Company Match/liliQuarterly Incentive Program/liliVacation, Holiday, and Sick Time/liliDiscounted Meal Program/li/ulh3Work Environment Physical Requirements/h3pThis position may require:/pullipStanding and walking on the casino floor for extended periods/p/lilipExposure to secondhand smoke/p/lilipNavigating loud or busy gaming areas/p/lilipLifting up to 75+ lbs when necessary/p/lilipVisual accuracy for monitoring games, players, and payouts/p/lilipHandling situations requiring focus, quick decision-making, and professionalism/p/li/ul/div

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