Job Description

Overview

TopView Sightseeing is a New York City based company offering a variety of sightseeing bus tours. We serve over 500k customers annually, creating experiences for residents and visitors in Austin.

About our Brand Ambassador position: As a Brand Ambassador for TopView Sightseeing, youll be the face and voice of our brand, responsible for promoting our services and enhancing our visibility and reputation. Your primary role will be to engage with potential customers, tourists, and local communities to drive awareness and interest in our sightseeing tours and packages.

Key Responsibilities

• Welcoming guests in a polite and friendly manner.
• Informing guests about departure times, location of stops, and other needed information.
• Checking and scanning guests' tickets and directing guests to the bus/boat.
• Collect guest information to assist in resolving customer service-related issues and concerns.
• Coordinate with and support colleagues, bus operators, dispatchers, and managers to execute the day-to-day operations.
• Be responsible for company equipment.
• Promote a culture of positivity.
• Monitor the safety of employees and guests.
• Conduct and submit various reports as assigned.

Qualifications

• Excellent communication skills, with the ability to engage diverse audiences and articulate key selling points effectively.
• Strong interpersonal skills, including the ability to build rapport and establish positive relationships with customers and colleagues.
• Enthusiastic and outgoing personality, with a passion for travel, tourism, and exploring new destinations.
• Knowledge of New York City attractions, landmarks, and tourist hotspots is preferred.
• Prior experience in sales, marketing, or customer service roles is advantageous but not required.
• Flexibility to work evenings, weekends, and holidays as needed, with the potential for remote or offsite assignments.

Details

Pay Rate: $19

Job Type: Part-Time, Seasonal

Scheduling: Must be able to work weekends and holidays

Join us as a Brand Ambassador for TopView Sightseeing and help shape unforgettable travel experiences for visitors to Austin!

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