Job Description

Office Assistant

JOB-10044021

Anticipated Start Date

May 25, 2025

Location

Wilmington, DE

Type of Employment

Contract Hire

Employer Info

Our client is one of the country’s most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. They are nationally recognized as a great place to work and the best health system to work for in the United States. Rated by Healthgrades as one of America’s 50 Best Hospitals and continually ranked among the nation’s best by U.S. News & World Report, Newsweek, and other national quality ratings. With its groundbreaking Center for Virtual Health and a focus on population health and value-based care, they are shaping the future of health care.

Job Summary

We are looking for individuals to join our client’s team as Office Assistant. You will be involved with scheduling appointments, interacting with patients professionally, and ensuring patient confidentiality. 

Job Description

• Collecting demographic and financial information, processing referrals, and verifying insurance reimbursement eligibility.
• An office assistant will be involved in day-end reconciliation of appointments and payments received.
• Answer phone calls professionally, relays messages to providers, and communicate with providers and staff through electronic medical records (EMR).
• keep patients informed about issues and facilitate tests, labs, and appointments.
• Prepares medical records, research issues, and responds to patients professionally.
• Assist with administrative tasks and adhere to departmental safety rules.

Skills Required

• Experience in a medical office setting or customer service environment is preferred but not required.
• Attention to detail
• Adaptability
• Excellent communication skills
• Organization
• Problem-solving

Education/Training/Certification

• High School Graduate or GED required.
• A medical receptionist or medical assistant degree preferred but not required.

Pay Rate

• $18.00 per hour

“We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law”.

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